1. What healthcare services are provided in detention? Medical and mental health staff is available daily to provide for any needs that may come up
during a juvenile’s stay in detention.
2. What educational programs are provided in detention?Juveniles are required to attend school Monday through Friday. Detention’s school is staffed by the local education
authority or a contracted provider.
3. What religious services are offered in detention? A weekly, non-denominational Christian service is offered to all juveniles. Attendance
is voluntary. If a juvenile has a special religious need, or you would like to arrange for your clergy to visit, please speak with the juvenile’s case
manager (Classification and Program Officer).
4. Will my child be able to exercise and attend recreation? Yes. There are a wide variety of recreational activities offered daily.
Juveniles are encouraged to participate in all activities and can earn
additional privileges through positive participation.
5. Are health and hygiene products provided? Yes. Every juvenile is given a uniform, linen, and hygiene products when they first come to detention.
6. Will my child get credit for school work? Yes. All grades earned in detention are sent back to the juvenile’s regular school.
7. What types of rules must my child follow in detention? All juveniles are expected to follow a set of rules. These rules will be explained upon admission. Following the rules allows the juveniles to earn
additional rewards, privileges, and activities.
8. What are the visiting hours? And who is allowed to visit? Visiting hours vary by detention center. Please contact the detention center the juvenile was admitted to. Only parents,
grandparents, and guardians (picture ID is required) and brothers and sisters are allowed to visit. Brothers and sisters may only visit during the
first 15 days of the child’s detention if they have the permission of the detention center’s Superintendent or a person appointed by the
superintendent to give permission. After the first 15 days, this special permission is not required. To ask for this permission by the
Superintendent, you should contact the juvenile’s case manager (Classification & Program Officer).
9. What if I do not have transportation to visit my child? For parents or guardians who are unable to visit in person, video conferencing
is offered through the local Juvenile Probation office. Please contact your local Juvenile Probation office for the times when it is available.
10. What items are visitors allowed to bring? Visitors may bring school work/school books, or other reading materials that the
detention staff decides is appropriate. Visitors are not allowed to bring any food or hygiene products.
11. Who is allowed to call my child? And when? The detention center staff will make a daily phone call to the juvenile’s parent(s) or
guardian(s). Professional calls, such as to a lawyer, DCF worker or probation officer, are also offered daily.
12. How long are juveniles held in detention? All juveniles have a right to a hearing in front of a judge on the day after their arrest
(not counting Saturday, Sunday, or holidays). A court order for detention can last up to 15 days. A juvenile cannot be held longer than that unless
they go back to court and the judge orders a juvenile to remain in detention.
13. How does my child get to court? All juveniles are transported to court by the Central Transportation Unit or detention staff.
14. What if my child has a food allergy? Please talk to a healthcare professional in detention or to the juvenile’s case Manager
(Classification & Program Officer).
15. What if my child runs away or becomes out of control/suicidal while on furlough? You should first call 911 and follow their instruction, then notify detention center staff.
16. What do I do if my child has special needs? You should contact the juvenile’s case manager (Classification & Program Officer).
17. Is there an Orientation Group for parents? Yes. Orientation groups provide information to parents and guardians on detention
and court related processes. They are offered weekly in the detention centers.
18. Who do I contact at the facility if I have a question? You should first contact the juvenile’s case manager (Classification & Program Officer). If that person is not available, please
ask to talk to a supervisor.
19. How do I give feedback to staff regarding my child’s stay in detention? Your feedback is important to us. At the time of a juvenile’s release please take a minute to fill out the Parent/Guardian
20. What happens when my child is released from detention? All juveniles will be processed for release either directly from court or at
the detention center. All belongings are given back to the juvenile, and any medications are given to the parent/guardian. A continuity of care form will
be mailed to the juvenile’s parent/guardian.
21. Can my child be transferred to a Community Residential Program? A juvenile may be appropriate for transfer to a Community
Residential Program. Please talk to the juvenile’s case manager (Classification & Program Officer) about a transfer.
22. Who do I contact if my child has a problem while they are in detention? You should first contact the juvenile’s case manager (Classification & Program Officer). If that person is not available, please
ask to talk to a supervisor.
23. What are the rights of my child while they are in detention? All of a juvenile’s rights are outlined in the "Legal Rights" handbook, given to juveniles upon admission.
24. What if my child feels as though their rights have been violated? All juveniles can talk to a staff member or supervisor or Ombudsman; make a written complaint, called a
"grievance"; and tell their
lawyer about the complaint.